2020

The NADP Dental Benefits Report: Network Administration is part of a series of reports on the size and scope of provider networks, management practices, and the regulatory and legislative activities affecting provider networks.

To provide current information about the prevalence of dental benefits in the population of the United States, the National Association of Dental Plans conducts an annual survey of its membership and other dental benefit providers.

The Plan Design Report includes data reported by product type (DHMO, DPPO In-Network, DPPO Out of Network, and Dental Indemnity).

national trends in In-force premium for DHMO, DPPO and Dental Indemnity products by group size and for individual products 

This report serves as a primer for understanding the dental benefits market by highlighting key trends in enrollment, premiums, claims processing metrics, customer service metrics and employer and consumer opinion.

The 2020 NADP Benefit Utilization Report includes data on non-DHMO dental insurance paid dental procedures per 1,000 enrollees by month, by state and by benefit sponsor (group, individual, and Medicare Advantage).

The NADP Customer Contact Center Metrics Report provides benchmarking data for the dental benefits industry on metrics common in customer service operations.

Previously, premium data was included in the Financial Operations and Premium Report.