The UnitedHealth Optum Cyberattack

February 26, 2024

We are writing to assure you that the National Association of Dental Plans (NADP) has taken proactive steps to safeguard our systems in light of recent cybersecurity incidents, particularly the reported cyberattack on UnitedHealth’s Optum subsidiary, Change Healthcare. Here are five key points for your awareness.

System Integrity:

Our IT systems at NADP remain secure, and we want to emphasize that we have not been affected by the cyberattack on UnitedHealth’s Optum subsidiary. NADP is continuously monitoring our systems to ensure the integrity and confidentiality of the information within our network.

Immediate Action:

In response to the reported attack on Change Healthcare, UnitedHealth took immediate action to disconnect affected systems to prevent further impact. At NADP, we have stringent security measures in place, and any potential threats are addressed promptly to protect our partners and stakeholders.


Change Healthcare is providing Optum solution status updates here.  Rest assured, NADP remains committed to maintaining operational excellence and will act swiftly in response to any potential risks. Click here to subscribe to status updates on the incident to stay informed.

NADP Service Continuity:

While disruptions in insurance processing have been reported by UHC, impacting the accessibility of prescriptions for patients, we want to reassure our members that NADP’s operations are unaffected.

Security Measures:

NADP maintains a robust cybersecurity posture. We regularly update our security protocols, collaborate with leading security experts, and stay informed about potential vulnerabilities. We are confident in the security of our systems, and there is no indication that our operations are compromised.

NADP understands the importance of the services we provide, and we are committed to ensuring the security and continuity of our operations.

Please click here to subscribe to updates on the issue from Optum Solution Status Updates.

If you have any questions or concerns, please do not hesitate to reach out to us.


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