News
Reminder to Participate in Industry Surveys
NADP Research still has two industry surveys open for dental plan participation – the Claims Metrics Survey and the Network Administration Survey. The Research Commission maintains a minimum participation standard before publishing an Industry Report and still needs a few more submissions for each report. If your company has not yet submitted a response to either of these surveys, please do so as soon as possible.
The Claims Processing Metrics Survey is one of the series of reports NADP publishes to provide benchmarking data and standard practices in the dental benefits industry. The survey covers Claims processing metrics and performance, Electronic Claims capabilities and volume, Metrics and processes for the Coordination of Benefits (COB), Metrics and processes for the delivery of electronic Explanation of Benefits (EOB), Auto-adjudication metrics, Processes and metrics for Real Time Adjudication (RTA) and Real-Time Predeterminations, Use of Artificial Intelligence (AI) in claims review and processing, Electronic Data Interchange capabilities and Payment Modalities, and Performance Guarantees.
Deadline: ASAP
The Network Administration Survey covers many aspects of managing a provider network and includes questions on Contract Implementation, Directory Updates, Provider Recruitment, Payment Metrics and Methods, and other topics related to Network Administration. This survey is primarily intended for companies that manage their own provider networks; however, a few topics and questions are appropriate for carriers that lease provider networks.
Deadline: ASAP
