More plans using or considering using A.I. in claims processing, per NADP 2022 Claims Metrics report

May 2, 2023

The NADP 2022 Claims Metrics report reveals that four of 14 responding companies are using Artificial Intelligence (AI) in X-ray/radiograph review and three companies are using A.I. in additional areas of claims processing, while others are planning to implement it in the near future. The report is based on more than 73 million claims, valued at nearly $8 billion. It presents a range of claims processing metrics and case administration measures. This report is included in the dental plan membership and is available for download or purchase in the NADP Knowledge Center.

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