By Board Chair Ron Bolden, Cigna

the COVID-19 situation changes on a daily basis, NADP continues to
operate in service to our members and the industry without disruption.
Utilizing work-from-home technology, NADP staff are able to access all
systems necessary to provide member services and resources. Likewise,
members can access web-based resources and contact NADP staff directly
by email or phone.

Moreover, our
association has quickly and creatively produced resources to help
members during this unprecedented time. Examples include:

COVID-19: NADP Member Briefing and Panel Discussion

Last week 255
member contacts joined NADP for its free member webinar on COVID-19 to
hear from panelists addressing business, compliance, actuarial and
provider topics. If you were unable to attend the live presentation of
this webinar, the recording is available at no cost in the NADP Knowledge Center (Login required).

NADP COVID-19 Open Forum

At the onset
of the pandemic NADP created a dedicated, members’ only forum for
discussion of common challenges regarding the virus. The forum is open
to all NADP members by selecting this link
then clicking the “Join Community” button on the left-hand side of your
screen. The forum currently includes 365 members and the following
discussion threads:

  • Communication to dental providers
  • Tele-dentistry
  • States offer special Open Enrollment periods on Exchanges
  • Florida Medicaid Waiver approved for COVID-19 flexibility
  • COVID-19 grace periods, etc.
  • State Dental Association guidance to dentists re COVID-19
  • ADA calls upon dentists to postpone elective procedures
  • Delay of payment policies

NADP Core Services

In addition,
NADP continues to provide its core member services of research,
education, advocacy and industry collaboration. March highlights

  • Publication of State Fact Sheets
  • Fielding 2020 Enrollment Survey
  • Developing content for CONVERGE 2020 in September
  • Offering free webinar recordings
  • Developing 2020 webinar content, which will be free to all members
  • Reviewing submissions for CDT 2021
  • Testifying before the National Council of Insurance Legislators on a Model Act regarding dental benefits
  • Tracking state and federal issues such as all-payer claims databases, telehealth, leasing, non-covered services
  • Fielding the Exchange Intent to Offer Survey on behalf of CCIIO

In addition,
all NADP volunteer groups continue their work supporting the current
strategic plan, which guides the association mission to promote and
advance the dental benefits industry.

Members come
first at NADP, and we will continue to provide you with the services and
resources you need to navigate these challenging times. We’re here to

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