Survey invitations will be sent out to our Research contacts later this month for the Plan Design survey.

 The Customer Contact Center Metrics survey was distributed a few weeks ago to NADP’s research contacts and the Plan Design survey will be distributed around June 15.  To see a list of all the NADP surveys we have planned for the year and their respective due dates, please visit the NADP Surveys Page. If the survey is not listed as closed, we can still accept responses.

 The Surveys Page lists each 2021 survey NADP will conduct this year and includes a brief description of the survey, the due date, and, as the Research Commission approves the different survey forms, a link to the data instrument or online survey form. Invitations to participate in the surveys will generally be sent to the research contacts four to six weeks prior to the survey due date, but please feel free to respond to the surveys at your convenience any time before the due date. The value of NADP research is completely dependent on member participation. Plan now to submit you company’s response for as many reports as possible in 2021. For more information, contact Director of Research and Information Jerry Berggren.

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