December 2015


Education Earns A+ in 2015

NADP provided timely, diverse educational content through its stellar annual conference, CONVERGE 2015, and the Educational Webinar Series.



With more than 500 attendees, CONVERGE 2015 topped all past attendance records for the NADP Annual Conference.

CONVERGE 2015 delivered the highest caliber professional development and networking opportunities available to the dental benefits industry featuring insightful educational sessions and informative exhibits.

From start to finish, CONVERGE 2015 was packed with learning and networking opportunities that attendees craved. The record attendance spurred a sold-out Discovery Zone exhibit hall where vendors met with key industry leaders and decision makers. The DZ Demos were a welcome addition to the educational and networking opportunities at CONVERGE.

Three general sessions set the tone for the conference:

  • Futurist Michael Rogers opened CONVERGE with “The Dental Benefits Industry in 2020” – featuring thought-provoking insights regarding challenges and opportunities.
  • Building on Monday’s foundation, leading CEOs from NADP member companies shared their views about the direction of the dental benefits industry.
  • Dr. Lynn Mouden, dental director for the Centers for Medicare and Medicaid Services, closed CONVERGE with “The Changing Landscape of Publicly Funded Dental Programs.”

CONVERGE also offered sessions in three tracks: Business Development, Government Relations and Professional Relations. The most popular and highly rated sessions focused more tightly on operational issues for dental plans and included

  • Cyber Security in Healthcare
  • Dental Diagnostic Code Reference Set
  • ACO Impacts on Dental Marketplace
  • The Role of Dental in Senior Markets
  • ACA Developments in Dental Network Adequacy Issues
  • Private Exchanges
  • Dental Networks and Exchanges

To enhance your experience, CONVERGE 2015 also offered a new online app featuring details about the sessions, speakers, handouts, sponsors, exhibitors, attendees and awards. A total of 403 attendees used the app for more than 14,000 minutes, including 842 social shares and 15,000 total actions such as viewing session descriptions, handouts, and speaker or attendee profiles.

Key awards were presented to long-time NADP leaders. Long-time volunteer and former NADP Board Chair Forrest Flint (Delta Dental of MN) received the Gabryl Award. James Mullen (Delta Dental of CA, NY, PA & Affiliated), Government Relations WorkGroup received the Don Mayes Leadership Award. As well, twelve volunteers received the Star Awards during the Opening General Session.

Mark your calendar now to attend CONVERGE 2016, September 12-15, Hyatt Hill Country Resort and Spa, San Antonio, Texas. Watch for details in future editions of this newsletter.


The 2015 Webinar series offered a wide array topics, appealing to multiple industry disciplines.

Some of the most highly rated 2015 Webinars included:

  • The Next Big Thing in Affordable Care Act (ACA) Implementation
  • Cyber Risk: Threats, Loss Control, Liability and Claims
  • Negotiating Legislative / Regulatory Challenges to Dental Support Organizations
  • FAIR Health Data Tools and Dental Dashboard
  • Analyzing the Supreme Court Decision on ACA Subsidies
  • The Role of ICD-10 in Implementing Diagnostic Codes
  • Real Time Claims Processing
  • Dental Trends
  • Dental Pricing
  • Tiered Dental Networks

Recordings of all of the 2015 Educational Webinars are available in the Knowledge Center on Details about the 2016 series will be announced in a future edition of this newsletter. Stay tuned!



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