Chris Williams

Chris Williams

Guardian Life Insurance

The National Association of Dental Plans (NADP) will honor Chris Williams of The Guardian Life Insurance Company of America with the esteemed Don Mayes Leadership Award for his contributions in the field of electronic data interchange. NADP will present the award during the Opening General Session of CONVERGE 2024 in Minneapolis, Minnesota. This honor recognizes Williams for his exceptional volunteer service and significant contributions to the dental benefits industry over the past nine years.

Leadership and Contributions

Williams has been a pivotal figure in the field of Electronic Data Interchange (EDI) since becoming the chair of the NADP EDI WorkGroup in 2015. His visionary leadership and deep understanding of technology have been instrumental in addressing the needs of dental plans and dental support organizations (DSOs).

Achievements and Impact

1. Growth of EDI WorkGroup: Under Williams’s leadership, the EDI WorkGroup has expanded from 10 to 35 members. This growth has resulted in increased engagement among workgroup members. Williams’s ability to inspire volunteers has been key to this remarkable expansion.
2. Improvement in Communications About Electronic Transactions: Williams’s expertise in technology and EDI issues has fostered open dialogue between dental plans and DSOs. His willingness to listen and collaborate has led to improved outcomes for all members.
3. CMS Approval of New RARC: Williams successfully directed the volunteer effort to gain approval from the Centers for Medicare and Medicaid Services (CMS) of a new Remittance Advice Remarks Code (RARC) for the 835 dental transaction. His knowledge and dedication enabled NADP to engage effectively with CMS, resulting in the approval of the new code within months. This achievement has streamlined electronic business transactions, saving substantial time and costs for both dental plans and DSOs.

Join us in congratulating Chris Williams, the 2024 Don Mayes recipient!