Survey FAQs for 2020 Industry Surveys

Enrollment (In-Force) Survey

In the survey tab (Covered Lives by Mkt. Segment) row 12 you are asked to provide

There is a typo in 3a and you should provide data for 12/31/2018:

Benefit Utilization Survey

A few clarifications on the survey form:

• Completed, paid procedures would be any procedure that was completed during the time period for which the dental plan will or has paid. 

• The time period is when the procedure was incurred.

• Please do not include ortho benefits.

We will continue to request this information on a monthly basis, with monthly reporting for the remainder of the year as a way to gauge the impact of the pandemic and its after-effects. This is the first attempt to collect this information in this way, so if you are not able to provide the detail requested, please provide what you can, even if it is only national level data for now. In future months, we will continue to collect data for the prior months as the information updates and issue updated reports as more and more complete data becomes available.