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DTSTART;TZID=America/Chicago:20260715T130000
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SUMMARY:Consortium Session #4: Technology innovation in dental insurance
DESCRIPTION:Session 4: July 15\, 2026\n1:00 – 2:30 PM (CT)\nTopic: Technology innovation in dental insurance\nAI\, automation\, teledentistry\, and advanced data tools for insurers\, providers\, and members. \nRecommended Job Areas: Information Technology\, Digital Transformation\, Operations\, Claims and Payment Integrity\, Data Analytics\, Fraud Waste and Abuse\, Provider Network Operations\, Member Experience \nThis session is sponsored by 8 West Consulting\n \n  \nEric Kirchner \nSenior Advisor\, Dental Business Intelligence & Innovation \nCigna Dental Innovation Studio \nEric Kirchner is a dental industry veteran with thirty years of experience. With stints as a sales person\, sales leader\, and product development lead Eric now works as part of the Cigna Dental Innovation Studio. The Cigna Dental Innovation Studio\, drives rapid piloting and program development to Cigna clients and customers. Additionally\, Eric’s role includes providing market insights and competitive intelligence. \nEric’s background includes roles as Chief Operating Officer of Christ’s Hope\, an International AIDS relief organization based in Namibia. His career includes stops with Allstate\, Blue Cross and Blue Shield\, Prudential\, General Electric\, and dental-industry consulting work. \n  \n\nJohn Schaak \n\n\nChief Innovation and Growth Officer  \nSKYGEN \n\n\n\nAs Chief Innovation & Growth Officer\, John Schaak leads company efforts to solve industry problems by identifying new opportunities and markets\, as well as innovative new products and services. With his strong commitment to exemplary client service and collaborative approach to both internal and external relationships\, John has a demonstrated ability to help players in the healthcare continuum grow their businesses while reducing costs\, improving operations\, and serving their members more effectively. \nJohn brings extensive leadership experience to his position. He was previously the President of Scion Dental and SKYGEN’s Chief Operating Officer. Before that\, John was a Partner with the national law firm Quarles & Brady. John is actively involved with the National Association of Dental Plans (NADP)\, currently serving as a member of the workgroups for both Operations and Government Funded Programs. John also serves on the Board of Directors for the Medicaid|Medicare|CHIP Services Dental Association (MSDA) and previously served as a board member of the National Association of Vision Care Plans (NAVCP). \n\n  \nTeresa Duncan\, MS \nPresident\, Odyssey Management \nFounder\, Dental Revenue Network \nTeresa is a speaker and writer with over 25 years of experience in healthcare. Her areas of expertise include revenue protection using proven accounts receivable and insurance methods; and helping doctors and managers establish solid management systems. She recently founded Dental Revenue Network to bring carriers\, billers and revenue cycle companies together. She is the author of Moving Your Patients to Yes: Easy Insurance Conversations and a regular contributing author to the ADA’s Annual CDT Companion Guide™. Teresa is a frequent contributor to multiple dental publications. She was a founding Trustee for the auxiliary learning focused DALE Foundation. Teresa is a member of several organizations including Dental Entrepreneurial Women and the National Association of Dental Plans. She has been named one of the Top 25 Women in Dentistry by Dental Products Report Magazine and is recognized annually as a Leader in Consulting by Dentistry Today. Her podcasts “Nobody Told Me That!” and “Chew On This!” provide regular coding and management updates. Teresa received her Master’s Degree in Healthcare Management from Marymount University. \n 
URL:https://www.nadp.org/event/consortium-session-4-technology-innovation-in-dental-insurance/
LOCATION:Zoom
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ORGANIZER;CN="NADP":MAILTO:jmay@nadp.org
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DTSTART;TZID=America/New_York:20260728T130000
DTEND;TZID=America/New_York:20260728T140000
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SUMMARY:CDT 2027 Update - Members Only Webinar
DESCRIPTION:CDT 2027 Update – Members Only Webinar\nJuly 28\, 2026  \n1:00pm – 2:00pm CT \nFREE \n  \nWith 67 changes to CDT 2027\, hear from leadership of the NADP Codes Subworkgroup (SWG) and attendees at the March 13\, 2026 Codes Maintenance Committee (CMC) meeting\, outlining the changes that will be effective January 1\, 2026.  Please join presenters Drs. Katie Deffke (United Concordia) and Dr. Cherag Sarkari (LIBERTY Dental)\, Co-Chairs of the SWG and representatives to the CMC\, as they share discussions from the CMC meeting and expectations of how CDT 2027 changes may impact dental benefit plans and claim processing. Attendees of this complimentary members-only briefing will have the opportunity to ask questions during the webinar and will receive the NADP CDT 2027 Change Document prior to the broadcast. \n  \n \nDr. Katie Deffke \nEastern Dental Director\,  United Concordia Dental \nKatie Deffke\, DDS\, Eastern Dental Director\, supports United Concordia Dental’s oral and overall health efforts with a focus on the development of clinical standards that ensure consistency\, efficiency\, and quality of clinical review\, and the integration of dental technology in the claim experience. \nDr. Deffke joined United Concordia Dental in 2021\, after previously serving as the Senior Dental Director of Clinical Quality Management for Guardian for 3 years and served as the Dental Clinical Trainer & Analyst for Dentaquest for 7 years\, where she developed clinical review guidelines\, developed training and auditing programs for reviewing dentists\, and led the clinical implementation of Artificial Intelligence and Machine Learning into Guardian’s claims processing system. She has extensive experience in claims operations\, data analytics of claim data\, and state and federal regulations as they relate to dental benefit determination. \nPrior to engaging in the dental benefits space\, Dr. Deffke practiced as a general dentist\, with a significant focus in pediatric dentistry\, for 10 years. \nDr. Deffke holds a Bachelor of Science in Molecular Biology from University of Wisconsin-Madison and a a Doctor of Dental Surgery Marquette University.  She is licensed to practice dentistry in Wisconsin\, Texas\, New Jersey\, Missouri\, and holds a limited license in New Jersey.  She is a member of the American Dental Association\, the Wisconsin Dental Association\, and The American Academy of Dental Consultants.  She has been part of the National Association of Dental Plans for 5 years and currently serves as a Co-Chair for the Codes Workgroup. \n  \n \nDr. Cherag Sarkari \nChief Dental Officer\, LIBERTY Dental \nDr. Sarkari joined LIBERTY Dental Plan in 2020 as the Dental Director of California\, and was promoted to National Dental Director for Quality Improvement and Clinical Innovation in 2023\, before ntly he assumed his current role of Chief Dental Officer of LIBERTY Dental Plan.   He is responsible for clinical oversight of  all of LIBERTY Dental Plan’s quality improvement activities and clinical innovations to improve member outcomes and experiences\, in addition to providing clinical oversight\, policy\, and quality management leadership. He brings 27 years of experience in the dental industry as a provider\, academic\, administrator\, and C-suite leadership. \nAccomplishments: \n\nRecognized as a contributor and opinion leader on value based care\, nationally having presented on the topic at the ADA\, AADCCR\, NOHC\, DQA & National Academy of Sciences Engineering and Medicine Workshop Convened (November 18-19\, 2024) on Advancing Oral Health Across the Lifespan (Washington DC)\nCo-Chairs Codes Maintenance Committee at the NADP\nTaught California Law and Ethics and the Dental Practice Act at the University De LaSalle in Mexico and served previously as Associate Professor of Prosthodontics\nServed as CCO of a multi-state DSO with 65 locations 2013-2019\nHeaded DSO affiliated Professional Corporation overseeing 175+ providers\nServed on QM Committee as Dental Director of a Knox-Keene dental plan\nMember of the California Association of Dental Plans (CADP) QMC\nReceived the Star Award from the NADP for contributions to the SNOMED/ICD\nServed as Chair of the Peer Review Committee at SDDS 2019-2020\nServed on the Oral Health task force for the Sacramento District Dental Society\n\nDr. Sarkari holds a Bachelor of Dental Surgery (BDS)\, a Master of Dental Surgery (MDS) in Prosthodontics and was conferred a Doctor of Dental Surgery (DDS) by the Dental Board of California in 2003. He also received a Master’s in Oral Laser Applications at the University of Vienna.
URL:https://www.nadp.org/event/cdt-2027-update-members-only-webinar/
LOCATION:Zoom
CATEGORIES:Webinar
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ORGANIZER;CN="NADP":MAILTO:jmay@nadp.org
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