National Association of Dental Plans

2024 Leadership Conference
2024-01-22 17:00 - 2024-01-24 12:30 (America/Chicago) | Hyatt Regency DFW International Airport, 2334 North International Parkway, DFW Airport, TX, 75261, United States
The annual NADP Leadership Conference is a members-only event. This conference provides opportunities to increase your leadership skills as you join with colleagues to provide direction for NADP programs and services while gaining insight and new perspectives on timely topics in the educational sessions. Leadership Conference brings together all of the NADP volunteer groups to share a vision of where the dental benefits industry and association are going over the coming year. Generally held in the winter, Leadership Conferences are traditionally face-to-face meetings.

NADP Consortium Session #1: Nuts & Bolts of MLR Reporting
2024-03-20 13:00 - 14:30 (America/Chicago) | Zoom
NADP Consortium Session #1: Nuts & Bolts of MLR Reporting
In this kickoff session to the Consortium series, Scott Jones and Joanne Fontana of Milliman will provide critical background and context on dental minimum loss ratios. Following a quick conceptual refresher on loss ratios, they will explore medical plan reactions to and experience with minimum loss ratio regulation under the Affordable Care Act. They will then apply those lessons learned to the dental insurance market, providing insights to consider as dental loss ratio regulations proliferate. The session will wrap up with a review of the current landscape of dental loss ratio regulations and the recently promulgated NCOIL model law.
Speakers from Milliman:

Joanne Fontana, FSA, MAAA
Maureen Tressel Lewis, MBA
Scott Jones, FSA, MAAA

[WEBINAR] The Anatomy of a Clean Claim
2024-03-26 13:00 - 14:00 (America/Chicago) | Zoom
[FREE WEBINAR] The Anatomy of a Clean Claim

sponsored by Vyne Dental
March 26, 2024
1:00 PM – 2:00 PM (CT)
Join us for an insightful webinar, “The Anatomy of a Clean Claim,” presented by Nicole Smith, SVP of Payer Solutions of Vyne Dental. In this engaging session, we will delve into the intricacies of an intelligent clearinghouse platform with a focus on leveraging Artificial Intelligence (AI) and other technological advancements to unlock the potential an intelligent clearinghouse can have on real-time claims processing and real-time claim adjudication. [more]

NADP Consortium Session #2: Operational Trade-Offs that Lower Administrative Costs and Operational Capacity to Issue Rebates
2024-04-03 13:00 - 14:30 (America/Chicago) | Zoom
NADP Consortium Session #2: Operational Trade-Offs that Lower Administrative Costs and Operational Capacity to Issue Rebates
In the upcoming consortium session, Maureen Tressel Lewis from Milliman and Toby Hall from Roosevelt Innovations will comprehensively analyze operating costs within the dental sector. Drawing on insights from other organizations faced with cost pressures, including medical minimum loss ratios, they will examine how health plans have historically managed these expenses. The discussion will explore the primary drivers behind these costs and strategies to manage them effectively. Furthermore, the session will evaluate the operational capabilities necessary for issuing rebates and explore avenues for achieving operational efficiencies. The session will conclude with a strategic benchmarking example, offering a practical illustration of the session’s key insights.

Speakers:

Joanne Fontana, FSA, MAAA

Milliman

Maureen Tressel Lewis, MBA

Milliman

Toby Hall

Roosevelt Innovations, LLC

NADP Consortium Session #3: Product Design Changes to Meet MLR Requirements
2024-04-17 13:00 - 14:30 (America/Chicago) | Zoom
NADP Consortium Session #3: Product Design Changes to Meet MLR Requirements
In this collaborative session, we will discuss and brainstorm potential changes to dental products and plan design to align with minimum loss ratio requirements. The success of this session relies on attendee engagement and participation, so please come ready to think through and provide your feedback on this important topic! Joanne Fontana, Rachel Ferguson, and Maureen Tressel Lewis from Milliman will guide us through a virtual whiteboarding session. After providing initial topical background, they will present various plan design levers (including cost sharing, covered services, network construct, and others) along with some initial thoughts on adjustments in those areas that might help plans align with MLR. Collectively we will discuss the potential outcomes of those ideas, including impacts on premiums, claim costs, and expenses, as well as stakeholder ramifications. We will also collaboratively develop and think through other ideas. The resulting whiteboard ideas will be incorporated into the final slide deck and shared with Consortium attendees as a takeaway resource via Dental Interact. We are looking forward to a lively discussion and a highly interactive session!

Speakers:

Joanne Fontana, FSA, MAAA, Milliman
Maureen Tressel Lewis, MBA, Milliman
Rachel Ferguson, MHA, Milliman

[NADP Members Only Webinar] Focus on Medicare Advantage Dental Benefits
2024-04-24 13:00 - 14:00 (America/Chicago) | Zoom
[NADP Members Only Webinar]
Focus on Medicare Advantage Dental Benefits – What is Driving Regulator Scrutiny and New Reporting Requirements?
Wednesday, April 24, 2024
1:00 PM – 2:00 PM CDT
Although Medicare Advantage plans have been able to offer Supplemental Benefits since the start of the program, the number of such offerings has grown significantly in the past five years, driving scrutiny from federal regulators.
Learn about the background and history of Supplemental Benefits in MA and the increased burden being placed on Supplemental Benefit providers, including:

The regulatory and legislative changes that opened the door to the expansion of Supplemental Benefit offerings
Why such growth has led to concerns for regulators and Congress
New CMS requirements for submission of information on Supplemental Benefit offerings and usage
How the availability of this new data could impact plans, Supplemental Benefit providers and vendors.

Helaine I. Fingold
Partner at Health Care and Life Sciences practice in the Baltimore office of Epstein Becker Green

HELAINE I. FINGOLD is a Partner in the Health Care and Life Sciences practice in the Baltimore office of Epstein Becker Green. She has more than 32 years of broad health law and health regulatory experience, including 20 years in the federal legislative and executive branches.
Ms. Fingold advises health care plans and issuers, providers, and other stakeholders on legal and policy issues regarding the Medicare Advantage and Part D programs, including, but not limited to: A/B and supplemental benefits: appeals and grievances; general program compliance; marketing, agent/broker and TPMO issues; star ratings/quality bonus payments; program/financial audits and other program oversight; bid requirements and review; Medical Loss Ratio; and program enforcement/sanctions and appeals. She also advises on Medicare A and B, Medicaid fee-for-service and waiver/managed care programs, Medicare and Medicaid innovation programs, Qualified Health Plans and ACA commercial plan requirements, and federal and state Surprise Billing rules.
From 2004 to 2012, Ms. Fingold worked in a range of capacities at the Centers for Medicare & Medicaid Services (CMS), with responsibility for areas of the Medicare Advantage program, including plan application review and approval, network adequacy, application denials and appeals, contracting, plan surveillance and oversight, and Medicare Advantage and Part D marketing. Subsequently, Ms. Fingold served in both senior staff and leadership roles with the Center for Consumer Information and Insurance Oversight (CCIIO) in the Exchange Policy and Operations Group through which Ms. Fingold worked on the qualification of qualified health and stand-alone dental, plan oversight, essential health benefits, agent/broker issues, and market-wide cost-sharing limitations.
Ms. Fingold began her professional career as an attorney with the Department of Health and Human Services (HHS), and then as a team lead within the Office of Research and Demonstrations at CMS’s predecessor agency, working on Medicaid waiver and Medicare demonstration programs. She then spent two years as a health care attorney with the DC office of Epstein Becker Green. She left the firm to serve as General Counsel for the Medicare Payment Advisory Commission.

NADP Consortium Session #4: Quality Improvement Activities
2024-05-01 13:00 - 14:30 (America/Chicago) | Zoom
NADP Consortium Session #4: Quality Improvement Activities
Please join Maureen Tressel Lewis and Scott Jones from Milliman, along with Dr. Daniel Croley (Delta Dental California), Dr. Stewart Balikov (Elevance), and Kristina Rovirosa, RN (Liberty Dental), in a dynamic consortium session dedicated to dental quality improvement activities. The session will begin with examining medical quality improvement definitions and regulations, providing a foundational understanding of quality improvement principles. Participants will gain insights into established frameworks and best practices from the medical sector. Building upon this foundation, the session will delve into state-specific quality improvement definitions, recognizing the nuances and intricacies within different regulatory landscapes. The session’s highlight will be an interactive discussion where participants are invited to share their current quality improvement activities and plans. This collaborative exchange will foster idea-sharing and networking opportunities, allowing attendees to gain valuable insights from their peers. After the discussion, a synthesis of the key takeaways will be presented. Participants will leave with actionable strategies and a deeper understanding of how to advance dental quality improvement within their organizations.

2024 Advocacy in Action
2024-05-08 13:00 - 2024-05-09 18:00 (America/New_York) | YOTEL WASHINGTON D.C., 415 NEW JERSEY AVE. NW, WASHINGTON, D.C., 20001
As Congress looks to pass broad health reform legislation, representatives and senators need to hear the voice of the dental benefits industry! This event will be an opportunity to educate key policymakers in Washington, D.C. about your company, the value of dental insurance, and the connection between oral and overall health.
When: May 8-9, 2024
Where: YOTEL WASHINGTON D.C.
Price: Free – NADP Members Only
Please plan to arrive to the hotel at the latest by 1:00 PM (ET) on May 8 for training and preparation.

NADP Consortium Session #5: Communicating with Members, Provider, and Brokers about MLR
2024-05-15 13:00 - 14:30 (America/Chicago) | Zoom
NADP Consortium Session #5: Communicating with Members, Provider, and Brokers about MLR
Join us for an engaging consortium session led by Heidi tenBroek, Julie Bentz, Rachel Ferguson, and Maureen Tressel Lewis from Milliman, where we will delve into the topic of effectively communicating about dental loss ratios (DLRs) with members, providers, and brokers. This session will provide a distinctive perspective, given the complexities arising from the rollout of DLRs across different states. Consequently, communication strategies for each stakeholder group will require tailored approaches that consider their individual perspectives.
During this interactive session, our Milliman experts will provide a comprehensive overview of the communication considerations associated with dental loss ratios. Participants will gain valuable knowledge about potential communication strategies to help plans align with DLR regulations and will explore the outcomes and impacts of these strategies on members, providers, and brokers. Additionally, we will discuss the importance of stakeholder engagement and collaboration in implementing effective communication strategies.
Your engagement and participation are crucial to the success of this session. Please come prepared to share your insights, ask questions, and contribute to this important discussion.

[WEBINAR] Transparency in Dental: Deliver the tools and clarity that plan sponsors expect and members want
2024-05-21 13:00 - 14:00 (America/Chicago) | Zoom

NADP Consortium Session #6: Contracting Implications of MLR
2024-05-22 13:00 - 14:30 (America/Chicago) | Zoom
NADP Consortium Session #6: Contracting Implications of MLR
While provider reimbursement in the commercial dental market is currently largely fee-for-service, the potential increasing prevalence of dental minimum loss ratio regulations may present opportunities to take steps toward value-based care. In this session, Tricia Beckmann and Amy Strati from Faegre Drinker will review the Value-Based Care (VBC) continuum, spanning from traditional fee-for-service models to provider capitation. They will discuss the connection between VBC and loss ratio compliance, based on case studies from their experiences working with medical plans under the Affordable Care Act, providing insights and tips as dental plans begin to consider alternative provider payment mechanisms.

[WEBINAR] Empowering your Network Providers to Accelerate Reimbursement
2024-06-20 13:00 - 14:00 (America/Chicago) | Zoom
Empowering your Network Providers to Accelerate Reimbursement
When: Thursday, June 20
Time: 1:00 – 2:00 PM (CDT)
Price: FREE! sponsored by Vyne Dental

Join us for a webinar where we’ll unravel the mysteries behind the dental revenue rollercoaster. From eligibility verification to payment collections, we’re blasting through the most significant pain points in provider revenue cycles.
In this webinar, Vyne will explore some of the largest pain points of the provider revenue cycle, including:

Eligibility verification
Claim submission
Attachment creation
Billing submission
Payment collections
Patient communications

Prepare for a groundbreaking revelation as we unveil Vyne Trellis, a game-changing Revenue Acceleration Platform. This innovative solution isn’t just a band-aid fix; it’s a transformative tool that promises to revolutionize how providers, payers, and patients handle the dual-payer problem.
Get ready to supercharge your practice and bid farewell to inefficient processes. Don’t miss out – secure your spot now and embark on a journey to dental revenue excellence!

Speakers:

Tom Mort, VP Product Development at Vyne Dental
Nicole Smith, SVP Payer Solutions at Vyne Dental

[Members Only Webinar] How DSO’s Are Navigating the Network Leasing Landscape
2024-07-31 13:00 - 14:00 (America/Chicago) | Zoom
How DSO’s Are Navigating the Network Leasing Landscape
July 31, 2024
1:00 pm – 2:00 pm CDT
Join us to hear the DSO perspective on the evolution and challenges of Network Leasing. The panelists will discuss the main topics the DSOs see from Network Leasing and ways to positively improve these challenges for all parties, which ultimately results in a better patient experience.

[Members Only Webinar] The Value of Enhanced Coding in Care and Benefit Decision Making
2024-08-13 13:00 - 14:00 (America/Chicago) | Zoom
[Members Only Webinar] The Value of Enhanced Coding in Care and Benefit Decision Making
Tuesday, August 13, 2024
1:00 PM – 2:00 PM (CDT)

This webinar is a NADP Member Briefing and is available for only NADP Members.

As we are well aware, dentistry has fallen behind our medical colleagues in the use of coding tools. Specifically, medicine has been able to combine (and now apply AI) to the combination of diagnostic codes with the procedures provided for a patient, literally beginning to understand why (diagnostic code) a clinician did what (the procedures provided for the patient).
This seemingly simple idea has largely eluded our profession to date. Our medical colleagues have successfully used this to develop much improved care guidelines, and improved decision support tools to assist in more efficient workflows and improved patient outcomes.
This presentation will cover how dentistry fell behind, the many advantages of enhanced coding and how the profession might move forward to improve outcomes for patients.

Dr. Linda Vidone
Chief Clinical Officer & Vice President of Clinical Management at Delta Dental of Massachusetts

Linda Vidone, DMD, is Delta Dental of Massachusetts’s (DDMA) chief clinical officer and vice president of clinical management. She has 20 years of dental experience in clinical private practice, dental school faculty, and the dental benefits industry. She is responsible for all clinical programs at DDMA, which include dental/medical integration, utilization review, and management, oral health analytics, benefit criteria, clinical and contractual appeal review, and sets standards for quality care, confirming that DDMA maintains a quality network of providers. She continuously stays abreast of innovations in oral health, ensuring that DDMA continues to enhance and provide the best dental benefits to its customers. Dr. Vidone is a liaison to the National Scientific Committee and Policy Committee for Delta Dental Plans Association.
Dr. Vidone is a hands-on leader in the dental insurance industry. Beyond her work with DDMA, she is the immediate past president and chair of the American Association of Dental Consultants Certification and Program Committees. She is the chairperson of the National Association of Dental Terminology workgroup, a voting member of the American Dental Association’s Code Maintenance Committee, representing American Health Insurance, and a voting member of the Dental Quality Alliance and serving on their educational committee. She holds membership with the American Dental Association and American Academy of Periodontology, National Healthcare Fraud Association, and New England Dental Society. She lectures nationally on Dental insurance, Claim coding, Opioid Epidemic in Dentistry, and Quality in Oral Health.
She received her DMD and advanced certificates in Prosthetics and Periodontology at Boston University and a bachelor’s degree in biology from Providence College. She maintains a private practice in Periodontology in Brookline, Massachusetts.

Dr. Mark Jurkovich
Research Investigator at HealthPartners Institute

Mark W. Jurkovich, BS, DDS, MBA, MHI, MAGD, is a research investigator at the HealthPartners Institute in Bloomington, MN. He provided direct patient care in various private practice formats for 38 years. Dr. Jurkovich currently works in quality measures, terminology development, information exchange, standards development, and data analytics, focusing on the dental field. He was the primary editor for the recent ADA Standards Committee Whitepaper on Augmented Intelligence in Dental Imaging. Dr. Jurkovich is the voting representative for the National Association of Dental Plans (NADP) on the Dental Quality Alliance (DQA). He is vice chair of the American Dental Association’s (ADA) oversight committee of the Standards Committee on Dental Informatics. Dr. Jurkovich is chair of the ANSI SNODENT Maintenance Committee and lead for the SNOMED International Dental CRG. Additionally, he has served as the CDO for 3 different care systems, two of which were early users of value-based payment formats.

[WEBINAR] How To Find And Implement The Right Dental A.I.
2024-08-20 13:00 - 14:00 (America/Chicago) | Zoom
[WEBINAR] How To Find And Implement The Right Dental A.I.
The do’s and don’ts of evaluating artificial intelligence – How To Find And Implement The Right Dental A.I.
Artificial Intelligence is everywhere, but how can you be sure the AI you implement is built responsibly with the best intentions for your members and provider network? Join us for a discussion with industry experts, Dr. Chris Balaban VP of Clinical Affairs at Overjet and Dr. Dan Croley, Chief Dental Officer at Delta Dental of California, as they delve into the essentials of finding and implementing artificial intelligence that is built responsibly and the impact it has on the entire industry.
What You’ll Learn:

What is Responsible AI? Understand the concept of responsible AI and its impact on your members, providers, and the entire industry
Debunking AI Misconceptions: Learn about the common misconceptions that hinder the development of responsible AI.
Best Practices: Discover best practices for identifying and implementing responsible AI systems

Christopher Balaban, DMD, MSc, FACD
Vice President of Clinical Affairs at Overjet

Dr. Christopher Balaban is the vice president of clinical affairs for Overjet, one of the industry’s top leaders in dental artificial intelligence. Dr. Balaban has written numerous articles on artificial intelligence and its application to dentistry, published in Compendium, IDH, IDT, and JADA. Dr. Balaban is a leading contributor to the ADA’s seminal white paper on Augmented Intelligence, where he leads the authorship of the Clinical Use of Dental AI section. He holds a master’s degree in biomedical science and graduated Summa Cum Laude from Boston University’s Goldman School of Dental Medicine, where he had a faculty position in the department of general dentistry at the rank of a clinical instructor.

Dan Croley, DMD
Vice President and Chief Dental Officer
Delta Dental of California

Daniel Croley, DMD, is Vice President and Chief Dental Officer for Delta Dental of California, an enterprise that encompasses 15 states and Washington, D.C.
Dr. Croley is responsible for the clinical vision of the Delta Dental of California enterprise and building a culture of health care quality, which enables Delta Dental to deliver exceptional care to its members. He oversees the development of Delta Dental’s quality program, which is focused on improving oral health outcomes through product and service development. Dr. Croley represents Delta Dental in many industry and professional organizations including Dental Quality Alliance’s workgroup, where he helps develop dentist and dental practice-level quality measures, as well as UCLA Center for Health Policy Research in their study about the use of general anesthesia in California. His advocacy to the Centers for Medicare and Medicaid Services led to the inclusion of medically necessary dental services in core Medicare programs. Dr. Croley is also on the Delta Dental Plans Association Dental Policy Committee and is a past National Association of Dental Plans board member.
Prior to joining Delta Dental in 2004, Dr. Croley worked in private practice in the Chicago area. He has served in various clinical and network delivery roles within the dental benefits industry and as the Director of Dental Informatics for the American Dental Association. Dr. Croley is a passionate advocate for oral health and the integration of dentistry and oral health into total patient health.
Dr. Croley is a graduate of the University of Kentucky College of Dentistry in Lexington and completed a general practice residency at the Veterans Administration Hospital in Louisville, Kentucky.

[WEBINAR] Pathway to Value | Industry Perspective on How to Chart a Path that Meaningfully Accelerates the Shift to Value-Based Dental Care
2024-09-18 13:00 - 14:00 (America/Chicago) | Zoom
[WEBINAR]
Pathway to Value | Industry Perspective on How to Chart a Path that Meaningfully Accelerates the Shift to Value-Based Dental Care

NADP Members – FREE
NON-MEMBERS – $99

With evolving market dynamics in mind, HealthScape Advisors, in collaboration with the National Association of Dental Plans and CareQuest Institute for Oral Health, conducted a market survey of dental payors and dental providers to assess payors’ and providers’ perspectives on, and experience with, the transition of dental reimbursement constructs from a traditional fee-for-service (FFS) model to a value-based (VB) model. During this webinar, we’ll share findings from the survey with the ultimate objective of promoting collaboration and driving organizations to advance the dental industry toward more meaningful implementation of value-based care.
Brian Goetsch
Senior Partner, HealthScape Advisors

Brian Goetsch, a Senior Partner with HealthScape Advisors, a Chartis company, advises health plans, specialty health organizations, and private equity investors on a variety of strategic and operational topics. He co-leads our Ancillary Practice, focusing on the dental and vision ecosystems, which include managed care, providers, labs, and emerging technologies.
Brian has led successful healthcare engagements on a wide range of topics, including market entry and expansion, product development and launch, transaction advisory services, and performance improvement. [more]

Caitlin Walsdorf
Partner, HealthScape Advisors

Caitlin Walsdorf, a Partner with HealthScape Advisors, a Chartis company, co-leads the firm’s Ancillary Practice. She has extensive experience advising clients across the healthcare landscape on a broad spectrum of strategic and operational engagements. Her consulting experience includes health plan-ancillary partnerships, market entry support, diversification strategy, sales excellence strategy, product strategy, network and cost of care analytics and management, operational assessment and improvement, and transaction advisory. [more]

Rebekah Mathews
Vice President of Health Transformation, CareQuest Institute for Oral Health

Rebekah Mathews serves as vice president of health transformation for CareQuest Institute for Oral Health. In this role, Rebekah leads the efforts for CareQuest Institute to partner with public and private stakeholders across the health continuum to develop, test, and measure prevention-focused, person-centered strategies to create an oral health system that meets the needs of everyone. [more]

CONVERGE 2024
2024-09-23 08:00 - 2024-09-26 17:00 (America/Chicago) | Hilton Minneapolis, 1001 Marquette Avenue, Minneapolis, Minnesota, 55403
Gear up for an unparalleled experience at CONVERGE 2024! Join us from September 23-26, 2024, at the Hilton Minneapolis for two and a half days of face-to-face interaction with the trailblazers in the dental benefits industry.
CLICK HERE TO LEARN MORE & REGISTER
Why CONVERGE 2024?

Unrivaled Networking Opportunities: Immerse yourself in dynamic networking sessions, social events, and invaluable face-to-face connections with industry experts, decision-makers, and colleagues.
Cutting-Edge Professional Development: Elevate your knowledge with tailored educational sessions covering diverse facets of the dental benefits industry, ensuring you stay ahead in this dynamic field.
Dental Interact: Seamless Communication: Engage, communicate, and connect with speakers, industry leaders, and fellow attendees through Dental Interact.
CONVERGE Mobile App: Enhance your onsite experience with our user-friendly mobile app, facilitating easy connections, event updates, and downloadable attendee lists with contact information.
Cost-Effective Exploration: Explore a myriad of products and services in one place at the Discovery Zone exhibit hall, offering money-saving opportunities and express learning through DZ Demos.
Sponsored Events and Prizes: Immerse yourself in fun sponsored events, interactive games via the mobile app, and exciting opportunities to win prizes, adding fun to your learning experience.
Extend Your Stay in Minneapolis: Maximize your trip by exploring all that Minneapolis has to offer, transforming your visit into a well-rounded experience. [learn more]

Don’t miss this chance to be part of CONVERGE 2024 and take your dental benefits expertise to new heights. Register now to secure your spot at the forefront of industry innovation!
CLICK HERE TO LEARN MORE & REGISTER
See you at CONVERGE 2024 – Where Expertise Meets Excellence!
Interested in exhibiting or sponsoring in 2024? Learn more.
2024 REGISTRATION PRICES

Until March 29

March 30 – June 3

June 4 – Sept. 13

After Sept. 13 + onsite

NADP  Member – $1,295
Non-Member – $2,195
Sponsor / Exhibitor – $895

NADP Member – $1,395
Non-Member – $2,295
Sponsor / Exhibitor – $995

NADP Member – $1,495
Non-Member – $2,395
Sponsor / Exhibitor – $1,095

NADP Member – $1,695
Non-Member – $2,595
Sponsor / Exhibitor – $1,295

FIRST-TIMER RATE (FOR NADP MEMBERS ONLY)

Are you a member of NADP and you’ve never attended CONVERGE? Take advantage of our First-Timer Rate!

Until March 29 - $750
March 30 – June 3 – $850
June 4 – Sept. 13 – $950
After Sept. 13 and onsite – $1150

A few important things to note about the first-timer discount:

Attendee must be an employee at a company that is a current member of NADP. Employees at companies not current on NADP dues do not qualify for the discount code.
The discount code only applies to the attendee rate.
This discount can’t be combined with other discounts like sponsors, exhibitors, or new members

[FREE WEBINAR] How to Build the Ultimate Dental Provider Network
2024-10-16 13:00 - 14:00 (America/Chicago) | Zoom
[FREE WEBINAR] How to Build the Ultimate Dental Provider Network
When: Wednesday, October 16
Time: 1:00 – 2:00 PM (CT)
Price: FREE!

Building and maintaining a solid provider network is at the top of everyone’s mind. However, it could be more convenient for all involved. Insurers must populate applications manually, providers wait months for in-network approval, and patients are left with surprise bills when they find out their provider isn’t in the network. It is a process that is long overdue for transformation.
Join in on a discussion with industry experts as they dive into why network management is such a pressing issue, the innovative solutions they are implementing to transform it, and get a glimpse into the future of optimized, efficient networks.
What you will learn:

Revolutionizing Network Management with AI: Discover how AI streamlines everything from provider recruitment to re-credentialing, making the process faster and more accurate.
Data-Driven Network Optimization: Learn how to use claims and provider data to build a strong network.
Industry Innovations in Action: Gain practical insights from the pioneers of network transformation and learn how to apply their strategies directly to your organization.

[FREE WEBINAR] Getting the Most out of Dental AI
2024-11-21 13:00 - 14:00 (America/Chicago) | Zoom
Getting the Most out of Dental AI: A Conversation with Sanjith Kodangil, CTO, DentaQuest, a Sunlife Company

[FREE WEBINAR] FROM THE DESK OF A CHIEF AI OFFICER - Trends, Impact, and Insights with Ameritaʼs Chief AI Officer
2025-01-15 13:00 - 14:00 (America/Chicago) | Zoom
FROM THE DESK OF A CHIEF AI OFFICER – Trends, Impact, and Insights with Ameritaʼs Chief AI Officer

2025 Leadership Conference
2025-01-27 18:00 - 2025-01-29 12:00 (America/New_York) | Clearwater Beach Marriott Suites on Sand Key, 1201 Gulf Boulevard, Clearwater Beach, FL, 33767, United States
2025 Leadership Conference

Get ready to lead with sun, sand, and strategy at the 2025 Leadership Conference-where business meets the beach! For the first time ever, the 2025 Leadership Conference will be held in sunny Clearwater, Florida! This exclusive, members-only event promises to combine powerful volunteer leadership insights with a refreshing dose of sun and surf.
Get ready to lead with sun, sand, and strategy at the 2025 Leadership Conference—where business meets the beach! For the first time ever, the 2025 Leadership Conference will be held in sunny Clearwater, Florida! This exclusive, members-only event promises to combine powerful volunteer leadership insights with a refreshing dose of sun and surf.
Mark Your Calendar: January 27-29, 2025
Pack your sunscreen and prepare to dive deep into the world of leadership, politics, and advocacy for the dental benefits industry. At the 2025 Leadership Conference, you’ll gain the knowledge, connections, and strategies to shape the future of the dental benefits industry—all with a stunning ocean view.
Exclusive In-Depth Overview from Our Federal Lobbying Team
On Tuesday, be prepared for something truly impactful: an exclusive, in-depth overview from our seasoned federal lobbying team. Their guidance through the complex political landscape will equip you with key insights and strategies, ensuring you’re well-prepared to navigate the challenges and opportunities that lie ahead for the dental benefits industry.
Register today and don’t miss this exceptional chance to elevate your leadership, deepen your political knowledge, and enjoy the beauty of Clearwater Beach. Together, we’ll make waves, shape the future, and emerge as true leaders in the dental benefits industry.

$585 per person
This is an NADP members’ only event.
Online registration closes after 1/20/25

[NADP MEMBER WEBINAR] How Leased Partners Are Navigating the Network Leasing Landscape
2025-02-20 13:00 - 14:00 (America/Chicago) | Zoom
[NADP MEMBER WEBINAR] How Leased Partners Are Navigating the Network Leasing Landscape
When: February 20
Time: 1:00 – 2:00 PM (CT)

THIS WEBINAR IS AVAILABLE ONLY TO NADP MEMBERS
Join us to hear the leased partner perspective on the evolution and challenges of Network Leasing. The panelists will discuss the main topics they see from Network Leasing and ways to improve these challenges for all parties, ultimately resulting in a better patient experience.

Valerie DeBruin
VP, Specialty Benefit Sales
Careington International

Valerie DeBruin, Vice President of Specialty Benefit Sales, began her career with Careington International Corporation in 2008. During her tenure, she has held leadership roles in Sales, Account Management, Product Development and Network Development. In her previous role as VP of Network Operations, she helped Careington’s expansive national discount and PPO provider networks experience tremendous growth and widen client opportunities. As VP of Specialty Benefit Sales, Valerie brings her years of dental expertise and experience to the sales team and provides unique benefit solutions and product selection strategies to market.

Andy LaCour
Manager, Dental Network Partnerships
United Concordia Dental

With over 21 years of experience at United Concordia, Andy LaCour has built a career focused on fostering strong relationships and driving strategic partnerships within the dental network space. As Manager of Dental Network Partnerships, Andy leads a team dedicated to supporting external partners who lease UCD’s dental networks across the country, including private insurers and Blue Cross Blue Shield organizations. His team plays a crucial role in managing these unique relationships and overseeing data exchanges that support partner dental plans.
Since joining UCD in 2003, Andy has held various roles, including customer service representative, supervisor, partnership lease consultant, and partnership manager. His deep expertise in network partnerships and commitment to delivering value-driven solutions have shaped his approach to collaboration and customer support. Andy holds a bachelor’s degree in management from Penn State University.

Kathy Larkin
Sr. Manager Regulatory Oversight & Compliance
Dearborn Group

Kathy has over 40 years of legal and regulatory experience, including HMO, Medicare, Medicaid, Life, Disability, and dental network compliance. In her current role, Kathy oversees regulatory compliance for the Dearborn Group and its affiliates, including Dental Network of America and DenteMax. She is also an Ethics Ambassador, Civil Rights Coordinator, Risk Chair, and Divisional Privacy Officer for the Dearborn National enterprise. Kathy holds a Bachelor of Arts in Communications and a minor in Religious Studies from Rochester College. She also has a Master of Science and Administration with a concentration in Leadership from Central Michigan University. Kathy has received the NADP Star Award three times, won the NADP Galaxy Award, and is a Gabryl Award nominee.

AADOM Insurance Symposium
2025-03-09 08:00 - 2025-03-10 17:00 (America/Chicago) | YM Dental Lab, Chantilly VA 14100 Park Meadow Dr #100, Chantilly, VA 20151, YM Dental Lab, Chantilly VA, Chantilly, 20151, United States
AADOM

Insurance Symposium

Navigating the Complexities of Dental Insurance Together

Date: May 9 & 10, 2025

Location: YM Dental Lab, Chantilly VA
14100 Park Meadow Dr #100, Chantilly, VA 20151
(easily accessible to Dulles Airport)

ABOUT THE SYMPOSIUM

The AADOM Insurance Symposium is designed to equip dental office managers with the tools, knowledge, and strategies they need to streamline insurance processes and overcome common challenges in the industry.
From state-of-the-industry insights to in-depth sessions, this exclusive conference offers unparalleled opportunities to learn, connect, and grow.
NADP Speaking at Symposium
Friday, May 9
3:00pm – 3:30pm

Jerry Berggren, MBA, NADP Director of Research
Michael Adelberg, MPA, MA, NADP Executive Director

Dental Carrier Perspectives and Insights: Bridging the Gap

Explore dental benefit plans from the carrier’s perspective. Using survey results from AADOM members, participants will gain insights into administrative challenges faced by both providers and payers in the dental industry. By sharing perspectives and promoting understanding, participants will learn strategies to streamline processes and improve patient care.
Learning Objectives:

Discover how dental insurance contributes to the healthcare landscape.
Discuss how to foster collaboration between dental providers and insurance carriers.

[WEBINAR] AI for Dental Insurers: Calculating Return on Investment
2025-03-20 13:00 - 14:00 (America/Chicago) | Zoom
AI for Dental Insurers: Calculating Return on Investment
This webinar is FREE and sponsored by NovoDynamics, Inc.
AI is ready and able to help dental insurers optimize their claim review workflow and maximize staff efficiency and effectiveness. But how do you choose the right dental AI solution for your business?

Critical Capabilities: Does the solution have the features your organization needs to succeed?
Affordability: Can it fit into your budget?
Return on Investment (ROI): What value will it deliver for your business?

In this webinar, we’ll guide you through evaluating these key questions and explain:

Our rigorous approach to AI ROI calculation
Why NovoDynamics set the industry standard for dental AI ROI analysis
How you can receive an exclusive ROI analysis using your company’s own claim data.

Don’t miss this opportunity to learn how AI can benefit your business and boost your bottom line.
NovoDynamics’ award-winning NovoHealth® Dental AI platform automatically analyzes dental claims — in real-time, at enterprise volume — to assess whether claim submissions are complete; uncover fraud, waste, and abuse; identify unusual provider practice patterns; and flag the claims for clinical review that are most likely to result in denials and associated plan payment savings.

2025 Advocacy in Action [Members Only]
2025-04-02 14:30 - 2025-04-03 19:00 (America/New_York) | Kimpton George Hotel, 15 E Street NW, Washington, DC, 20001, United States

[WEBINAR] The 2025 AI Playbook for Payer Execs: 5 Key Strategies to Stay Ahead
2025-04-22 13:00 - 14:00 (America/Chicago) | Zoom
The 2025 AI Playbook for Payer Execs: 5 Key Strategies to Stay Ahead
Sponsored by OVERJET

When: April 22, 2025
Time: 1:00 PM – 2:00 PM CT
Price: FREE
Join Overjet and industry expert Mike Tilton for an insightful fireside chat on the top priorities for payer executives in 2025. This session will cover the most pressing issues shaping the industry and provide you with actionable strategies to prepare for them. Key topics include:

Navigating Legislative Changes: What regulations are on the horizon, and how can your organization stay compliant and ahead of the curve?
Embracing Real-Time Approvals: Discover how real-time decision-making is transforming payer-provider relationships and learn how to integrate this capability into your operations.
Optimizing Provider Network Management: Why improving the provider experience is more important than ever, and how to make meaningful improvements that benefit both providers and payers.
Rising Consumerism Trends: How ICHRA’s, LSA’s, and other consumer-focused financing vehicles will change how we think about consumer experience.

Mike Tilton brings decades of leadership experience at top health insurance companies like Cigna, UnitedHealth Group, and Humana, along with a unique perspective on the evolving healthcare landscape. He currently advises several health tech startups, offering invaluable insights into the future of the industry.
Don’t miss this opportunity to hear from a seasoned expert and gain strategies to stay ahead in 2025 and beyond!

[WEBINAR] 4 Win-Win Strategies to Elevate the Member Experience and Meet Plan Goals
2025-06-24 13:00 - 14:00 (America/Chicago) | Zoom
[WEBINAR] 4 Win-Win Strategies to Elevate the Member Experience and Meet Plan Goals
When: June 24
Time: 1:00 PM – 2:00 PM CT
Price: FREE

It’s no secret that the experiences delivered by dental plans play a critical role in keeping members engaged, happy, and healthy. However, finding ways to improve the member experience while still meeting organizational goals can be a difficult balance to strike. That’s why we’re here to break down four strategies that can benefit both you and your membership.
Join Drew Corbett, VP of Engagement and Design at Clarity Software Solutions, as he shares expert insights on how to:

Capture member communication preferences.
Incorporate a digital wallet option for ID cards.
Use explanation of benefits data to personalize the member journey.
Effectively meet timely utilization management requirements at scale.

By the end of this session, you’ll walk away with actionable tactics your organization can implement to boost member engagement and achieve key plan objectives.

[WEBINAR] CDT 2026 Update
2025-07-01 10:30 - 11:30 (America/Chicago) | Zoom
[WEBINAR] CDT 2026 Update
This webinar is for NADP Members Only.
When: July 1
Time: 10:30 AM – 11:30 AM CDT
Price: FREE.
With 60 changes to CDT 2026, hear from leadership of the NADP Codes Subworkgroup (SWG) and attendees at the March 7, 2025 Codes Maintenance Committee (CMC) meeting, outlining the changes that will be effective January 1, 2026. Please join presenters Drs. Katie Deffke (United Concordia) and Dr. Cherag Sarkari (LIBERTY Dental), Co-Chairs of the SWG and representatives to the CMC, along with Dr. Mary Lee Conicella (Aetna Dental), former SWG chair and longtime participant in the CMC process, as they share discussions from the CMC meeting and expectations of how CDT 2026 changes may impact dental benefit plans and claim processing. Attendees of this complimentary members-only briefing will have the opportunity to ask questions during the webinar and will receive the NADP CDT 2026 Change Document prior to the broadcast.

2025 CONVERGE
2025-09-15 10:00 - 2025-09-18 12:00 (America/New_York) | Grand Hyatt Indian Wells Resort & Villas, 44600 Indian Wells Lane, Indian Wells, CA, 92210, United States

[Webinar] Changing Dynamics of Fraud, Waste, and Abuse and how to address it
2025-10-22 13:00 - 14:00 (America/Chicago) | Zoom
Changing Dynamics of Fraud, Waste, and Abuse and how to address it
When: October 22, 2025
Time: 1:00 pm – 2:00 PM
Price: FREE

Fraud, Waste, and Abuse (FWA) schemes are evolving faster than ever, costing payers valuable resources and threatening the integrity of benefit programs. Traditional tactics are no longer enough. To protect your organization, you need proactive strategies that anticipate—not just react to—emerging risks.
In this webinar, Michael Urbach will break down:

The acceleration of new FWA schemes and what payers must know now
A holistic defense model that connects benefit plan language, network management, and utilization review
Actionable steps to strengthen detection and interception before losses occur

This isn’t theory—it’s a proven, integrated approach to outpacing FWA and safeguarding your plan’s future.
Why Attend?

Get ahead of rapidly changing fraud tactics
Learn how to align teams and processes for maximum protection
Walk away with a clear framework you can apply immediately

Michael Urbach
Chief Alliance Officer and President, New Markets at Fluent

Mike oversees all aspects of driving revenue growth for Fluent’s dental analytics business solutions in new markets. Mike has over 20 years of experience in the healthcare informatics space and has developed and successfully sold a variety of informatics solutions to all stakeholders in the healthcare marketplace, including payers, providers, suppliers, and consumers. He has worked at informatics companies large and small, public and private, including HCIA, Solucient, Pharmetrics, and IMS Health. Mike has a BA from Syracuse University, an MBA, and an MHA from the University of Pittsburgh.
