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DTSTART;TZID=America/Chicago:20260617T130000
DTEND;TZID=America/Chicago:20260617T143000
DTSTAMP:20260531T214710
CREATED:20260305T225952Z
LAST-MODIFIED:20260529T185528Z
UID:10000055-1781701200-1781706600@www.nadp.org
SUMMARY:Consortium Session #3: The mouth is part of the body
DESCRIPTION:Session 3: June 17\, 2026\n1:00 – 2:30 PM (CT)\nTopic: The mouth is part of the body\nHolistic health-focused dental innovations\, chronic condition programs\, and medical dental integration. \nRecommended Job Areas: Clinical Affairs\, Product Development\, Value Based Care\, Population Health\, Medical Dental Integration Teams\, Provider Network\, Care Management\, Quality Improvement \n  \nDr. Suzanne Ebert \nVice President and Chief Clinical Officer  \nUSAble Life \nDr. Suzanne Ebert\, DMD\, FAGD\, ICD\, is Vice President and Chief Clinical Officer at USAble Life. She leads the Dental4Health® initiative\, which auto-enrolls members based on medical diagnoses to improve outcomes for conditions like diabetes\, heart disease\, and pregnancy. With over 20 years of clinical experience\, Dr. Ebert previously served as Vice President at the American Dental Association. She earned her dental degree from the University of Louisville\, completed residency at the University of Florida\, and holds leadership and volunteer roles in several dental organizations. She is a Fellow of the International College of Dentists and the Academy of General Dentistry. \n  \n \nRobert Lewando\, DDS\, MBA \nExecutive Director\, Specialty Benefits Professional Services \nBlue Cross Blue Shield of Massachusetts \nRobert Lewando\, DDS\, MBA\, is executive director of Specialty Benefits Professional Services at Blue Cross Blue Shield of Massachusetts\, where he oversees dental coverage for 1.1 million members. Lewando spent about 20 years at Harvard Vanguard Medical Associates\, a multispecialty medical and dental group practice in Boston\, where he held both clinical and administrative roles. He served as chief of the organization’s largest fee-for-service dental practice for most of that time. He continues to practice periodontology one day per week while focusing the remainder of his time on his role at BCBSMA. He has contributed to the development of strategies aimed at improving overall member health by identifying medical conditions where dental care plays a key role. This work led to the creation of condition-specific\, member-focused dental benefits\, including the Total Health program. Lewando earned a Bachelor of Science in chemical engineering from Tufts University. He received his dental degree from Columbia University College of Dental Medicine and completed specialty training in periodontics through a joint program with the U.S. Department of Veterans Affairs and Harvard School of Dental Medicine. He also holds an MBA from Boston College. He serves as the Blue Cross Blue Shield Association’s voting representative on the American Dental Association’s Code Maintenance Committee\, which oversees CDT code updates. Lewando is a diplomate of the American Board of Periodontology and holds a clinical appointment at the Harvard School of Dental Medicine. \n  \n \nDaniel Croley\, DMD  \nVice President and Chief Dental Officer \nDelta Dental of CA\, NY\, PA & Affiliates \nDaniel Croley\, DMD\, serves as Vice President and Chief Dental Officer for Delta Dental of California and Affiliates\, serving more than 27 million customers across 15 states\, Washington\, D.C.\, Puerto Rico\, and other U.S. territories. He leads the organization’s clinical vision and quality strategy\, advancing evidence-based care and driving innovation to strengthen oral health care and support overall health outcomes. Beyond Delta Dental\, Dr. Croley is actively engaged in the broader oral health ecosystem\, fostering collaboration among insurers\, dental professionals\, professional associations\, healthcare standards organizations\, and quality improvement initiatives. His work emphasizes access to care and the integration of oral health into whole-person health strategies. He was recognized for his collaboration with the American Heart Association to help develop cardiovascular screening standards for the oral healthcare setting. Dr. Croley earned his dental degree from the University of Kentucky College of Dentistry and completed a general practice residency at the Veterans Administration Hospital in Louisville\, Kentucky. \nConsortium Session #3 Sponsorship Available!\nAre you looking to elevate your brand and engage with key industry decision-makers? Sponsorship opportunities are now available! \nLEARN MORE ABOUT SPONSORSHIPS
URL:https://www.nadp.org/event/consortium-session-3-the-mouth-is-part-of-the-body/
LOCATION:Zoom
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ORGANIZER;CN="NADP":MAILTO:jmay@nadp.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260715T130000
DTEND;TZID=America/Chicago:20260715T143000
DTSTAMP:20260531T214710
CREATED:20260305T230035Z
LAST-MODIFIED:20260318T170138Z
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SUMMARY:Consortium Session #4: Technology innovation in dental insurance
DESCRIPTION:Session 4: July 15\, 2026\n1:00 – 2:30 PM (CT)\nTopic: Technology innovation in dental insurance\nAI\, automation\, teledentistry\, and advanced data tools for insurers\, providers\, and members. \nRecommended Job Areas: Information Technology\, Digital Transformation\, Operations\, Claims and Payment Integrity\, Data Analytics\, Fraud Waste and Abuse\, Provider Network Operations\, Member Experience \nThis session is sponsored by 8 West Consulting\n \n  \nEric Kirchner \nSenior Advisor\, Dental Business Intelligence & Innovation \nCigna Dental Innovation Studio \nEric Kirchner is a dental industry veteran with thirty years of experience. With stints as a sales person\, sales leader\, and product development lead Eric now works as part of the Cigna Dental Innovation Studio. The Cigna Dental Innovation Studio\, drives rapid piloting and program development to Cigna clients and customers. Additionally\, Eric’s role includes providing market insights and competitive intelligence. \nEric’s background includes roles as Chief Operating Officer of Christ’s Hope\, an International AIDS relief organization based in Namibia. His career includes stops with Allstate\, Blue Cross and Blue Shield\, Prudential\, General Electric\, and dental-industry consulting work. \n  \n\nJohn Schaak \n\n\nChief Innovation and Growth Officer  \nSKYGEN \n\n\n\nAs Chief Innovation & Growth Officer\, John Schaak leads company efforts to solve industry problems by identifying new opportunities and markets\, as well as innovative new products and services. With his strong commitment to exemplary client service and collaborative approach to both internal and external relationships\, John has a demonstrated ability to help players in the healthcare continuum grow their businesses while reducing costs\, improving operations\, and serving their members more effectively. \nJohn brings extensive leadership experience to his position. He was previously the President of Scion Dental and SKYGEN’s Chief Operating Officer. Before that\, John was a Partner with the national law firm Quarles & Brady. John is actively involved with the National Association of Dental Plans (NADP)\, currently serving as a member of the workgroups for both Operations and Government Funded Programs. John also serves on the Board of Directors for the Medicaid|Medicare|CHIP Services Dental Association (MSDA) and previously served as a board member of the National Association of Vision Care Plans (NAVCP). \n\n  \nTeresa Duncan\, MS \nPresident\, Odyssey Management \nFounder\, Dental Revenue Network \nTeresa is a speaker and writer with over 25 years of experience in healthcare. Her areas of expertise include revenue protection using proven accounts receivable and insurance methods; and helping doctors and managers establish solid management systems. She recently founded Dental Revenue Network to bring carriers\, billers and revenue cycle companies together. She is the author of Moving Your Patients to Yes: Easy Insurance Conversations and a regular contributing author to the ADA’s Annual CDT Companion Guide™. Teresa is a frequent contributor to multiple dental publications. She was a founding Trustee for the auxiliary learning focused DALE Foundation. Teresa is a member of several organizations including Dental Entrepreneurial Women and the National Association of Dental Plans. She has been named one of the Top 25 Women in Dentistry by Dental Products Report Magazine and is recognized annually as a Leader in Consulting by Dentistry Today. Her podcasts “Nobody Told Me That!” and “Chew On This!” provide regular coding and management updates. Teresa received her Master’s Degree in Healthcare Management from Marymount University. \n 
URL:https://www.nadp.org/event/consortium-session-4-technology-innovation-in-dental-insurance/
LOCATION:Zoom
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ORGANIZER;CN="NADP":MAILTO:jmay@nadp.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260728T130000
DTEND;TZID=America/New_York:20260728T140000
DTSTAMP:20260531T214710
CREATED:20260513T165925Z
LAST-MODIFIED:20260513T165925Z
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SUMMARY:CDT 2027 Update - Members Only Webinar
DESCRIPTION:CDT 2027 Update – Members Only Webinar\nJuly 28\, 2026  \n1:00pm – 2:00pm CT \nFREE \n  \nWith 67 changes to CDT 2027\, hear from leadership of the NADP Codes Subworkgroup (SWG) and attendees at the March 13\, 2026 Codes Maintenance Committee (CMC) meeting\, outlining the changes that will be effective January 1\, 2026.  Please join presenters Drs. Katie Deffke (United Concordia) and Dr. Cherag Sarkari (LIBERTY Dental)\, Co-Chairs of the SWG and representatives to the CMC\, as they share discussions from the CMC meeting and expectations of how CDT 2027 changes may impact dental benefit plans and claim processing. Attendees of this complimentary members-only briefing will have the opportunity to ask questions during the webinar and will receive the NADP CDT 2027 Change Document prior to the broadcast. \n  \n \nDr. Katie Deffke \nEastern Dental Director\,  United Concordia Dental \nKatie Deffke\, DDS\, Eastern Dental Director\, supports United Concordia Dental’s oral and overall health efforts with a focus on the development of clinical standards that ensure consistency\, efficiency\, and quality of clinical review\, and the integration of dental technology in the claim experience. \nDr. Deffke joined United Concordia Dental in 2021\, after previously serving as the Senior Dental Director of Clinical Quality Management for Guardian for 3 years and served as the Dental Clinical Trainer & Analyst for Dentaquest for 7 years\, where she developed clinical review guidelines\, developed training and auditing programs for reviewing dentists\, and led the clinical implementation of Artificial Intelligence and Machine Learning into Guardian’s claims processing system. She has extensive experience in claims operations\, data analytics of claim data\, and state and federal regulations as they relate to dental benefit determination. \nPrior to engaging in the dental benefits space\, Dr. Deffke practiced as a general dentist\, with a significant focus in pediatric dentistry\, for 10 years. \nDr. Deffke holds a Bachelor of Science in Molecular Biology from University of Wisconsin-Madison and a a Doctor of Dental Surgery Marquette University.  She is licensed to practice dentistry in Wisconsin\, Texas\, New Jersey\, Missouri\, and holds a limited license in New Jersey.  She is a member of the American Dental Association\, the Wisconsin Dental Association\, and The American Academy of Dental Consultants.  She has been part of the National Association of Dental Plans for 5 years and currently serves as a Co-Chair for the Codes Workgroup. \n  \n \nDr. Cherag Sarkari \nChief Dental Officer\, LIBERTY Dental \nDr. Sarkari joined LIBERTY Dental Plan in 2020 as the Dental Director of California\, and was promoted to National Dental Director for Quality Improvement and Clinical Innovation in 2023\, before ntly he assumed his current role of Chief Dental Officer of LIBERTY Dental Plan.   He is responsible for clinical oversight of  all of LIBERTY Dental Plan’s quality improvement activities and clinical innovations to improve member outcomes and experiences\, in addition to providing clinical oversight\, policy\, and quality management leadership. He brings 27 years of experience in the dental industry as a provider\, academic\, administrator\, and C-suite leadership. \nAccomplishments: \n\nRecognized as a contributor and opinion leader on value based care\, nationally having presented on the topic at the ADA\, AADCCR\, NOHC\, DQA & National Academy of Sciences Engineering and Medicine Workshop Convened (November 18-19\, 2024) on Advancing Oral Health Across the Lifespan (Washington DC)\nCo-Chairs Codes Maintenance Committee at the NADP\nTaught California Law and Ethics and the Dental Practice Act at the University De LaSalle in Mexico and served previously as Associate Professor of Prosthodontics\nServed as CCO of a multi-state DSO with 65 locations 2013-2019\nHeaded DSO affiliated Professional Corporation overseeing 175+ providers\nServed on QM Committee as Dental Director of a Knox-Keene dental plan\nMember of the California Association of Dental Plans (CADP) QMC\nReceived the Star Award from the NADP for contributions to the SNOMED/ICD\nServed as Chair of the Peer Review Committee at SDDS 2019-2020\nServed on the Oral Health task force for the Sacramento District Dental Society\n\nDr. Sarkari holds a Bachelor of Dental Surgery (BDS)\, a Master of Dental Surgery (MDS) in Prosthodontics and was conferred a Doctor of Dental Surgery (DDS) by the Dental Board of California in 2003. He also received a Master’s in Oral Laser Applications at the University of Vienna.
URL:https://www.nadp.org/event/cdt-2027-update-members-only-webinar/
LOCATION:Zoom
CATEGORIES:Webinar
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ORGANIZER;CN="NADP":MAILTO:jmay@nadp.org
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DTSTART;TZID=America/Chicago:20260826T130000
DTEND;TZID=America/Chicago:20260826T143000
DTSTAMP:20260531T214710
CREATED:20260305T230117Z
LAST-MODIFIED:20260416T211454Z
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SUMMARY:Consortium Session #5:  Provider Network and Access Innovations
DESCRIPTION:Session 5: August 26\, 2026 \n1:00 – 2:30 PM (CT)\nTopic: Provider Network and Access Innovations \nInnovations in information flow and connectivity among patients\, providers\, and insurers\, including the move toward real-time provider data and optimizing networks for patient access. \nRecommended Job Areas: Provider Network\, Network Access and Adequacy\, Credentialing and Provider Enrollment\, Clinical Affairs\, Care Management\, Health Equity and Access\, Member Services\, Community Outreach \n  \nCharles Scott\nManager of Sales Operations\nDenteMax \nCharles has been with DenteMax since 2019 and in his role of Manager of Sales Operations\, he focuses on DenteMax’s financials and network analytics. He leads the DenteMax Client Support Team and together\, they offer industry-leading reporting and sales analytics. Charles also works with the industry’s top payers to help build optimized stack network solutions. Prior to his current role\, Charles managed the Account Services Team at DenteMax and was an Assistant Vice President at Huntington National Bank. The Michigan native holds a Bachelor of Science in finance with a minor in information systems management from Oakland University and a Master of Business Administration with a concentration in finance from Wayne State University. \n  \nStephen Park\nDirector\, Dental Analytics & Reporting\nDearborn Group \nStephen Park is the Director of Analytics at Dearborn Group\, supporting national dental networks including Health Care Services Corporation’s five Blue Plans\, Dental Network of America\, and DenteMax. With more than 15 years of experience in healthcare and dental\, Stephen specializes in provider data\, reimbursement dynamics\, and recruitment analytics. He is adept at navigating fragmented provider data environments and developing solutions for directory accuracy\, credentialing\, and network integrity. In his current role\, Stephen leads analytics strategy at the intersection of interoperability\, digital transformation\, and data governance. This includes designing scalable data ecosystems and building KPI frameworks and reporting infrastructures. \n\nConsortium Session #5 sponsorship available!\nAre you looking to elevate your brand and engage with key industry decision-makers? Sponsorship opportunities are now available! \nLEARN MORE ABOUT SPONSORSHIPS
URL:https://www.nadp.org/event/consortium-session-5-access-to-care-innovations/
LOCATION:Zoom
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ORGANIZER;CN="NADP":MAILTO:jmay@nadp.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260928T100000
DTEND;TZID=America/New_York:20261001T130000
DTSTAMP:20260531T214710
CREATED:20260316T203147Z
LAST-MODIFIED:20260316T203223Z
UID:10000060-1790589600-1790859600@www.nadp.org
SUMMARY:CONVERGE 2026
DESCRIPTION:Get Ready for the Ultimate Industry Experience at CONVERGE 2026!\nMark your calendars for September 28-Oct. 1\, 2026\, and join us at the JW Marriott Indianapolis for an electrifying 2.5 days of game-changing insights\, powerful networking\, and face-to-face connections with the biggest innovators and decision-makers in the dental benefits industry. \nThis is more than just a conference—it’s where the future of dental benefits takes shape! Don’t miss your chance to be part of it! \nWhy You Can’t Miss CONVERGE 2026!\n\nElite Networking Like Never Before: Step into a powerhouse of opportunity—meet top industry leaders\, decision-makers\, and peers at exclusive networking sessions\, social events\, and face-to-face interactions that could redefine your career.\nGame-Changing Professional Development: Stay ahead of the curve with cutting-edge educational sessions designed to give you a competitive edge in the evolving dental benefits industry.\nSeamless Industry Connections with Dental Interact: Engage directly with speakers\, industry leaders\, and fellow attendees in real time through Dental Interact—your gateway to insightful discussions and impactful connections.\nCONVERGE Mobile App – Your On-the-Go Event Hub: Navigate CONVERGE effortlessly with our intuitive mobile app—access event updates\, connect with attendees\, and download contact lists at your fingertips.\nDiscover\, Learn\, and Save at the Discovery Zone: Get hands-on with the latest innovations\, explore cost-saving solutions\, and gain insider knowledge with fast-paced DZ Demos—all in one place.\nUnforgettable Sponsored Events & Prizes: From interactive games to exciting giveaways\, CONVERGE isn’t just about learning—it’s about having a blast while doing it!\nExtend Your Stay: Turn your trip into a full experience—discover the beauty\, culture\, and attractions of Indianapolis while making the most of your time.  [more]\n\nPlease note: A virtual component will not be offered in 2026 \nDon’t miss your chance to be part of CONVERGE 2026 in Indianapolis\, Indiana —the ultimate event to elevate your dental benefits expertise and stay ahead of industry innovation. \nWe can’t wait to welcome you to CONVERGE – Where Innovation Meets Opportunity! \nInterested in exhibiting or sponsoring in 2026? Learn more.
URL:https://www.nadp.org/event/converge-2026/
LOCATION:JW Marriott Indianapolis\, 10 S West Street\, Indianapolis\, Indiana\, 46204\, United States
ATTACH;FMTTYPE=image/jpeg:https://www.nadp.org/wp-content/uploads/2026/03/02_JW.jpg
ORGANIZER;CN="NADP":MAILTO:jmay@nadp.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20261001T083000
DTEND;TZID=America/New_York:20261001T123000
DTSTAMP:20260531T214710
CREATED:20260305T230358Z
LAST-MODIFIED:20260526T211528Z
UID:10000058-1790843400-1790857800@www.nadp.org
SUMMARY:Consortium Session #6: CONVERGE In-Person Workshop
DESCRIPTION:Session 6: October 1\, 2026 \n8:30 – 12:00 PM (ET)\nCONVERGE In-Person Workshop\nLocation: JW Marriott Indianapolis \nCollaborating with industry experts to develop model documents and best practices that can be implemented across dental plans. \nRecommended Job Areas: All areas \nSponsored by SKYGEN \n \n  \nTeresa Duncan\, MS \nPresident\, Odyssey Management \nFounder\, Dental Revenue Network \nTeresa is a speaker and writer with over 25 years of experience in healthcare. Her areas of expertise include revenue protection using proven accounts receivable and insurance methods; and helping doctors and managers establish solid management systems. She recently founded Dental Revenue Network to bring carriers\, billers and revenue cycle companies together. She is the author of Moving Your Patients to Yes: Easy Insurance Conversations and a regular contributing author to the ADA’s Annual CDT Companion Guide™. Teresa is a frequent contributor to multiple dental publications. She was a founding Trustee for the auxiliary learning focused DALE Foundation. Teresa is a member of several organizations including Dental Entrepreneurial Women and the National Association of Dental Plans. She has been named one of the Top 25 Women in Dentistry by Dental Products Report Magazine and is recognized annually as a Leader in Consulting by Dentistry Today. Her podcasts “Nobody Told Me That!” and “Chew On This!” provide regular coding and management updates. Teresa received her Master’s Degree in Healthcare Management from Marymount University. \n  \nMark Burkhard\, MBA \nNational Dental & Vision Practice Leader \nWillis Towers Watson \nMark Burkhard\, MBA\, is a highly accomplished professional who\, since July 2018\, serves as the National Dental & Vision Practice Leader at Willis Towers Watson. With an extensive 36-year career\, Mark specializes in providing expert consultation on group dental and vision plans\, supporting the firm’s efforts to advise its largest clients in the Health and Benefits line of business. In his current role\, Mark excels at evaluating and recommending dental and vision plans on a national scale\, emphasizing the value of quality benefits within an employer’s overall package to enhance employee well-being. Prior to joining Willis Towers Watson\, Mark held leadership positions at major insurers\, including CIGNA Dental\, Humana Dental\, MetLife\, and Aetna Dental & Vision\, where he led the dental and vision National Accounts growth team. As the leader of Dental and Vision vendor relations at Willis Towers Watson\, Mark maintains strong connections with the leadership teams of major national and regional carriers. He actively engages with industry organizations like the National Association of Dental Plans and the American Dental Association’s Health Policy Institute\, providing crucial insights into market trends. Mark’s expertise spans provider contracting\, plan evaluation and modernization\, clinical integration\, and financial analysis and negotiation. He earned his bachelor’s degree from St. Bonaventure University in New York and holds an MBA from Pepperdine University in Los Angeles. Currently residing in Valencia\, California\, with his wife and two children\, Mark is a distinguished consultant\, bringing unparalleled insight to the dynamic field of dental and vision benefits. \n  \n  \nIn-Person Morning Break Sponsorship Still Available!\nAre you looking to elevate your brand and engage with key industry decision-makers? Sponsorship opportunities are now available! \nLEARN MORE ABOUT SPONSORSHIPS
URL:https://www.nadp.org/event/consortium-session-6-converge-in-person-workshop/
LOCATION:JW Marriott Indianapolis\, 10 S West Street\, Indianapolis\, Indiana\, 46204\, United States
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ORGANIZER;CN="NADP":MAILTO:jmay@nadp.org
END:VEVENT
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